GENERAL TERMS AND CONDITIONS

                                                                                                                                     

1         Initial provisions

These General Terms and Conditions (hereinafter referred to as "GTC") are valid and effective as of 1st October 2021 and apply to the conclusion of all purchase contracts between PAPÍRNY BRNO, a.s., ID No.: 499 70 933, with its registered office at Křenová 60, Postal Code 602 00, registered in the Commercial Register maintained by the Municipal Court in Brno, sec. B, ins. 1249 (hereinafter referred to as the "Seller"), and the customer (hereinafter referred to as the "Buyer") in connection with or on the basis of the purchase of goods from the Seller's offer (hereinafter referred to as the "Goods") in the online store at www.papirnybrno.cz (hereinafter referred to as the "Online Store"), or the services offered and provided by the Seller to the Buyer in connection with the offer and sale of the Goods. Unless expressly agreed otherwise in these GTC or between the parties, the rights and obligations of the parties relating to the Goods shall apply mutatis mutandis also to the provision of services.

In accordance with section 1751 of Act No. 89/2012 Coll., the Civil Code, as amended (hereinafter referred to as the "Civil Code"), these GTC form an integral part of any purchase contract concluded between the Seller and the Buyer via the Online Store in accordance with Article 2 of these GTC (hereinafter referred to as the "Purchase Contract"), unless the Buyer and the Seller have expressly agreed different terms. The Purchase Contract shall be concluded in the Czech language.

These GTC shall also apply mutatis mutandis to the conclusion of Purchase Contracts for custom-made goods by the Seller concluded between the Seller and the Buyer by means of remote communication.

The Seller may change the wording of these GTC at any time and some sections may also be added to them. However, this provision does not affect the rights and obligations arising from Purchase Contracts concluded before the new GTC come into force.

2         The way of concluding a Purchase Contract

2.1       Online Store

The Online Store contains the assortment of Goods that the Seller offers for sale. Each offer of specific Goods also includes the designation of the Goods and a description of their characteristics, the final price in Czech currency, including all taxes and fees, stock availability, delivery costs of the Goods, and information about the method of use, if necessary due to the nature of the Goods.

The Buyer shall place the selected Goods, that are part of the offer of the Online Store and which he intends to purchase, into the virtual basket. After the Buyer has logged in, following the registration using valid access data, or after filling in the identification data in the case of a purchase without registration, he/she will be asked to choose the method of delivery of the Goods and the method of payment for the Goods. If any of these services are charged, the Buyer will automatically be informed about the price of this service and the final price of the purchase.

The Buyer can check and change the input data entered in the Order (hereinafter referred to as the "Order") at any time before submitting (confirming) the order. By submitting (confirming) the Order, the Buyer accepts the offer of Goods placed in the basket and the services offered, agrees to these GTC, and makes an irrevocable offer to the Seller to conclude the Purchase Contract.

Upon receipt of the Order, the Seller shall confirm its receipt to the Buyer via e-mail to the e-mail address provided by the Buyer when registering his/her user account or in the Order, on working days, usually within 24 hours after the receipt of the Order.

The Purchase Contract is concluded between the Seller and the Buyer at the moment when the Buyer receives the Seller's confirmation of receipt (acceptance) of the Order. For the avoidance of doubt, the Purchase Contract is not concluded if the Buyer's Order is not accepted by the Seller or is accepted with a reservation. The Buyer acknowledges that the Seller shall not be obliged to conclude a Purchase Contract with the Buyer in the case of a person who has substantially or repeatedly violated previously concluded Purchase Contracts or GTC or a person who is in default in payment of due obligations to the Seller.

All presentation of the Goods placed in the Online Store is of an informative nature and the Seller is not obliged to conclude a Purchase Contract for the Goods. Section 1732, par. 2 of the Civil Code shall not apply. The Seller reserves the right not to deliver the selected Goods to the Buyer in exceptional cases, in particular if the Online Store has mistakenly provided obviously incorrect or non-standard information, especially about the selected Goods, their price or delivery date (palpable error), or if the Goods are sold out and permanently unavailable. In such cases, the Seller is obliged to refund to the Buyer the amount of money paid on the basis of the Purchase Contract or Order.

By submitting (confirming) the Order, the Buyer agrees to these GTC and declares that he/she has had the opportunity to familiarize himself/herself with these GTC prior to its conclusion. These GTC are available to the Buyer at any time at www.papirnybrno.cz and the Buyer must also agree with them before confirming the Order.

The Buyer agrees to the use of remote means of communication in the course concluding the Purchase Agreement. Costs incurred by the Buyer when using remote means of communication in connection with the conclusion of the Purchase Contract (Internet connection costs, telephone calls costs) shall be borne by the Buyer.

2.2      Custom-made goods

In the case of custom-made goods, the Buyer receives a quotation from the Seller on the basis of his/her request and, after agreeing on the price and delivery terms, submits a written Order to the Seller, which the Seller comments on, or confirms. Confirmation of the Order by the Seller shall constitute the Purchase Contract.

The fulfillment of the Order may be preceded by proofreading and approval of data for printing, or the making of samples and plates, as agreed by both parties.

In the case of data personalisation, the fulfillment shall be preceded by data proofreading and approval.

The Buyer is responsible for the final print data. The Seller is not responsible for their accuracy.

3         Price of the Goods and Payment Terms

The Price of the Goods shall be valid at the time of the offer publication by the Seller in the Online Store. Payments for the delivery of the Goods, other services, and any other fees under these GTC are not included in the price of the Goods, but are charged separately, and the total final price, including all taxes and fees, which the Buyer is obliged to pay in the event of conclusion of the Purchase Contract, is increased by these services or fees, which the Buyer is informed about before submitting (confirming) the Order.

Unless otherwise agreed by the parties and the Online Store allows to choose one of the payment methods listed below, the Buyer is entitled to choose the appropriate payment method and pay the agreed price for the Goods within the term specified in the Purchase Contract – by the following methods:

(i) cash on delivery, i.e. in cash upon delivery by the forwarding service selected by the Seller;

(ii) by wire transfer prior to delivery of the Goods to the Seller's account held with Československá obchodní banka, a.s., acc. no.: 8010-0903068073/0300;

(iii) upon agreement, in a specific case, after three payments by cash on delivery or wire transfers before delivery of the Goods, the parties may agree upon issuing an invoice with a due date of 14 days after issuance. Final approval of this method of payment shall be at the Seller's sole discretion.

In the case of cash payment on delivery, the purchase price for the Goods is payable on receipt of the Goods. In the case of wire transfer, the purchase price is due within 5 days of the conclusion of the Purchase Contract, unless the tax document provides for a longer period.  

The Seller is entitled to require payment of the full purchase price before the Goods are dispatched to the Buyer. The provisions of section 2119, par. 1 of the Civil Code shall not apply.

In the case of wire transfer, the Buyer is obliged to indicate the variable symbol of payment notified by the Seller on the issued payment document (invoice) when paying the purchase price for the ordered Goods – the variable symbol will be the invoice number; the Buyer's obligation to pay the purchase price or advance payment is fulfilled at the moment of crediting the purchase price to the Seller's account.

Any discounts from the purchase price granted by the Seller to the Buyer cannot be combined.

Postage and packaging costs shall be charged according to the valid price list of the forwarder. Unless otherwise stated in the Online Store, the following charges apply:

- 10.000 CZK excluding VAT, the Seller pays the shipping costs whithin the Czech republic.
- from 7.000 CZK - 9.999 CZK excluding VAT the Buyer pays the shipping costs whithin the Czech republic (pallet á 700,- CZK excluding VAT), 
- from 5.000 CZK - 6.999 CZK excluding VAT, the Buyer pays the shipping costs whithin the Czech republic (pallet á 800,- CZK excluding VAT),
- from 3.000 CZK - 4.999 CZK excluding VAT the Buyer pays the shipping costs whithin the Czech republic (parcel PPL á 200,- CZK excluding VAT).*

*(according to the conditions of the carrier, the maximum weight of the package is set at 31.5 kg and the maximum size of the package is set at 120x60x60 cm, while the sum of the circumference and length must not exceed 360 cm).

The minimum order value is 3.000 CZK excluding VAT. For a wholesale Order with the value of over CZK 10,000 CZK, excluding VAT, the Buyer is not charged postage and packaging costs, unless otherwise specified below.

 ​​​​For custom-made goods, the Buyer is charged postage and packaging costs as follows:

- 10.000 CZK excluding VAT, the Seller pays the shipping costs whithin the Czech republic.
- from 7.000 CZK - 9.999 CZK excluding VAT the Buyer pays the shipping costs whithin the Czech republic (pallet á 700,- CZK excluding VAT), 
- from 5.000 CZK - 6.999 CZK excluding VAT, the Buyer pays the shipping costs whithin the Czech republic (pallet á 800,- CZK excluding VAT),
- from 3.000 CZK - 4.999 CZK excluding VAT the Buyer pays the shipping costs whithin the Czech republic (parcel PPL á 200,- CZK excluding VAT).*

*(according to the conditions of the carrier, the maximum weight of the package is set at 31.5 kg and the maximum size of the package is set at 120x60x60 cm, while the sum of the circumference and length must not exceed 360 cm).

The ownership of the Goods shall pass to the Buyer upon full payment of the purchase price.

4         Terms of delivery

4.1      Online Store

The Goods are in stock unless stated otherwise in the Online Store. Goods that are in stock are dispatched by the Seller to the Buyer on a business day usually within 48 hours, or the next day after the purchase price is credited to the Seller's account – if the purchase price is paid in advance. This does not apply to personalised printed matter (with reprints). The Buyer will always be informed about any delay in delivery longer than 5 working days.

The Buyer is obliged to accept the ordered Goods and to inspect and check the Goods properly upon delivery. If it is not possible to inspect the Goods upon delivery, the Buyer is obliged to do so within 2 working days thereafter and notify the Seller about any defects found.

Shipments that are returned to the Seller as uncollected are sent to the Buyer again only at his/her request and the Buyer is always obliged to pay the Seller the postage for resending. The Buyer shall invariably pay the Seller at least the cost of postage and packaging.

The Seller shall notify the Buyer via email when dispatching the Goods from the Seller's warehouse to the place designated by the Buyer (the "Place of Performance"). The delivery of the Goods shall be made by the Seller's relevant forwarder. In the case that the Buyer does not collect the shipment of the Goods within the agreed time or it is not possible to deliver them for reasons on the Buyer's side, even repeatedly on an alternative date, the Goods shall be returned to the Seller. The Goods are not delivered outside the Czech Republic, unless agreed otherwise in an individual case.

In the case that the Goods are be delivered by weight, the deviation from the agreed weight is allowed within the range of +/- 7%.

4.2      Custom-made goods

For custom-made goods: the Goods are in most cases shipped to the Place of Performance specified in the Purchase Contract, unless the parties agree on delivery to the Seller's warehouse. In the case of delivery to the Place of Performance, the Goods shall be handed over to the relevant forwarder that shall arrange transport for the Seller.

Proof of receipt of the shipment shall be a signed delivery note.

If shipping containers are returnable (e.g. pallets), this fact is indicated on the delivery note and the Buyer is obliged to return them within two months. If he/she fails to do so, the Seller has the right to invoice the Buyer for double value of their purchase price.

5         Rights arising from defective performance

5.1 The rights and obligations of the contracting parties with regard to the rights arising from defective performance are governed by the relevant generally binding legal regulations (in particular the provisions of sections 1914 to 1925, sections 2099 to 2117 and sections 2161 to 2174 of the Civil Code and Act No. 634/1992 Coll., on Consumer Protection, as amended).

5.2 The Seller shall be liable to the Buyer that the Goods are free from defects upon delivery and receipt. In particular, the Seller shall be liable to the Buyer that, at the time the Buyer accepted the Goods:

5.2.1 the Goods have the characteristics agreed between the parties and, in the absence of an agreement, have the characteristics described by the Seller or the manufacturer or expected by the Buyer in view of the nature of the Goods and on the basis of advertising published by them;

5.2.2 the Goods are fit for the purpose for which the Seller states they are to be used or for which Goods of that kind are usually used;

5.2.3 the Goods conform to the agreed sample or specimen in quality or workmanship where the quality or workmanship has been determined by reference to the agreed sample or specimen;

5.2.4 the Goods are in the appropriate quantity, measure, or weight; and

5.2.5 the Goods comply with the requirements of the law.

5.3 If a defect becomes apparent within twelve months of delivery and receipt, the Goods shall be deemed to have been defective on delivery and receipt.

5.4 The Seller shall have obligations for defective performance at least to the extent that the manufacturer's obligations for defective performance are in force. The Buyer-Consumer is otherwise entitled to exercise the right to claim for a defect that occurs in the consumer Goods within twenty-four months of delivery and receipt. If the period of time for which the Goods may be used is indicated on the Goods sold, on their packaging, in the instructions accompanying the Goods or in the advertising in accordance with other legal regulations, the provisions on the quality guarantee shall apply. By guaranteeing the quality, the Seller undertakes that the Goods will be fit for their usual purpose or retain their usual characteristics for a certain period of time. If the Buyer has rightfully pointed out a defect in the Goods to the Seller, the period for exercising rights under the defective performance and the warranty period shall not run for the period during which the Buyer cannot use the defective Goods.

5.5 The provisions referred to in Article 5.4 of these GTC shall not apply to Goods sold at a lower price to the defect for which the lower price was agreed, to the wear and tear of the Goods caused by their normal use, in the case of used Goods to the defect corresponding to the level of use or wear and tear that the Goods had when accepted by the Buyer, or if it results from the nature of the Goods. The Buyer shall not be entitled to the right of defective performance if the Buyer knew that the Goods were defective before the acceptance of the Goods or if the Buyer caused the defect himself.

5.6 Liability rights for defects in the Goods shall be asserted against the Seller. However, if the confirmation issued by the Seller regarding the scope of the rights of liability for defects (within the meaning of section 2166 of the Civil Code) indicates another person designated for repair, which is in the place of the Seller or in a place closer to the Buyer, the Buyer shall exercise the right to repair with the person designated to carry out the repair. Except where another person is designated to carry out the repair pursuant to the preceding sentence, the Seller shall be obliged to accept the claim at any establishment/branch where acceptance of the claim is possible with respect to the range of the Sold Products or services provided, or at the Seller's registered office. The Seller is obliged to issue the Buyer with a written confirmation of when the Buyer exercised the right, what is the content of the claim and what method of claim settlement the Buyer requires; as well as a confirmation of the date and method of claim settlement, including the confirmation of the repair and its duration, or a written justification for the rejection of the claim. This obligation also applies to other persons designated by the Seller to carry out the repair.

5.7 The Buyer may exercise the rights under the liability for defects of the Goods in particular in person at the address Křenová 60, 602 00 Brno, Czech Republic, by phone at +420 602 146 848, or by e-mail at reklamace@papbrno.cz.

5.8 The Buyer shall inform the Seller of the right he/she has chosen when notifying about the defect or without undue delay after notification about the defect. The Buyer may not change the choice made without the consent by the Seller; this does not apply if the Buyer has requested the repair of a defect that proves to be irreparable.

5.9 If the Goods do not have the characteristics set out in Article 5.2 of these GTC, the Buyer may also demand delivery of new Goods without defects, unless this is unreasonable due to the nature of the defect, but if the defect concerns only a part of the Goods, the Buyer may only demand replacement of the part; if this is not possible, he/she may withdraw from the contract. However, if this is disproportionate in view of the nature of the defect, in particular if the defect can be remedied without undue delay, the Buyer shall be entitled to have the defect remedied free of charge. The Buyer shall also have the right to delivery of new Goods or replacement of parts in the event of a removable defect if the Goods cannot be used properly due to the recurrence of the defect after repair or due to a greater number of defects. In this case, the Buyer also has the right to withdraw from the contract. If the Buyer does not withdraw from the contract or does not exercise the right to delivery of new Goods without defects, to replacement of its parts or to repair of the Goods, he/she may demand a reasonable discount. The Buyer is also entitled to a reasonable discount if the Seller cannot deliver new Goods without defects, replace a part of the Goods or repair the Goods, as well as if the Seller fails to remedy the defect within a reasonable period of time or if the remedy of the defect would cause the Buyer considerable difficulties.

5.10 Whoever has the right under section 1923 of the Civil Code is also entitled to compensation for the costs reasonably incurred in exercising that right. If, however, the right to compensation is not exercised within one month after the expiry of the period within which the defect must be pointed out, the court shall not grant the right if the Seller argues that the right to compensation has not been exercised.

6 Terms of processing personal data, sending commercial communications, and storing cookies

The Seller shall fulfil its information obligation towards the Buyer within the meaning of article 13 of Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter referred to as the "GDPR") related to the processing of the Buyer's personal data for the purposes of the performance of the Purchase Contract, for the purposes of the negotiations on the Purchase Contract, and for the purposes of the fulfilment of the Seller's public obligations through a separate document.

The Buyer agrees, in accordance with the provisions of section 7, paragraph 2 of Act No. 480/2004 Coll., on Certain Information Society Services and on Amendments to Certain Acts (Act on Certain Information Society Services), as amended, to sending of commercial communications by the Seller to the Buyer's electronic address or telephone number.

The Buyer agrees to the storage of the so-called cookies on his/her computer. In the case that the purchase can be made on the website and the Seller's obligations under the Purchase Contract can be fulfilled without storing cookies on the Buyer's computer, the Buyer may withdraw the consent in accord with the previous sentence at any time.

7 Withdrawal from the contract at the Internet Store

The Buyer-Consumer is entitled to withdraw from the Purchase Contract within 14 days, which period starts from the time of delivery/receipt of the Goods. The withdrawal from the Purchase Contract shall also be deemed effective if the withdrawal is sent to the Seller on the last day of the period to the address specified in Article 1.1 of these GTC, or electronically to the address: objednavky@papbrno.cz. In the case of withdrawal of the Buyer-Consumer from the Purchase Contract, the Purchase Contract shall be cancelled from the very beginning. For hte withdrawal from the Purchase Contract, the Buyer may use the template provided by the Seller, which is an annex to these GTC.

If the Buyer-Consumer withdraws from the Purchase Contract, he/she shall send or hand over, without undue delay, no later than within 14 days of withdrawal from the Purchase Contract, the Goods received from the Seller back to the Seller. The Buyer-Consumer shall prove the origin of the Goods by enclosing the proof of purchase or the warranty certificate (if supplied with the Goods) or in any other way that proves the conclusion of the Purchase Contract. The costs of returning the Goods shall be borne by the Buyer-Consumer, even if the Goods cannot be returned by conventional postal means due to their nature.

If the Buyer-Consumer withdraws from the Purchase Contract, the Seller shall return, without undue delay, no later than within 14 days of the withdrawal from the Purchase Contract, all funds (purchase price of the delivered Goods) including delivery costs, which he/she received from the Buyer on the basis of the Purchase Contract, to the Buyer in the same manner. The Seller is not obliged to return the received funds to the Buyer-Consumer before the Buyer-Consumer hands over the Goods or proves that he/she has sent the Goods to the Seller.

The Seller is entitled to set off the claim for payment of damage to the Goods against the Buyer's claim for the reimbursement of the purchase price unilaterally.

However, if the Buyer-Consumer has chosen a different than the cheapest method of delivery offered by the Seller on its Online Store when ordering the Goods, the Seller shall refund the Buyer-Consumer the cost of delivery of the Goods only to the amount corresponding to the cheapest method of delivery of the Goods offered.

The Buyer-Consumer is obliged to return the Goods in their original packaging or packaging that prevents damage to the Goods in transit, in complete condition, including all accessories that were delivered with the Goods. The Buyer-Consumer shall be liable to the Seller for any reduction in the value of the Goods resulting from handling the Goods in a manner different from that which is necessary with respect to their nature and characteristics.

The Buyer-Consumer may not withdraw from the Purchase Contract in the case of such Goods which have been modified according to the Buyer-Consumer's wish or for his/her personally; the Goods that are perishable; the Goods that have been irretrievably mixed with other Goods after delivery; the Goods in sealed packaging which the Buyer-Consumer has removed from the packaging and cannot be returned for hygienic reasons.

In cases where the Buyer has the right to withdraw from the Purchase Contract in accordance with the provisions of section 1829, paragraph 1 of the Civil Code, the Seller is also entitled to withdraw from the Purchase Contract at any time until the Buyer accepts the Goods. In such a case, the Seller shall refund the Purchase Price to the Buyer without any undue delay, and by wire transfer to an account designated by the Buyer.

In the case that the Buyer is not a consumer within the meaning of section 419 of the Civil Code, the provisions of this article of the GTC shall not apply.

8 Correspondence

Unless agreed otherwise, all correspondence related to the Purchase Contract must be delivered to the other party in writing, via e-mail, or in person.

The Seller's delivery address means the address specified in Article 1.1 of these GTC or the e-mail address: objednavky@papbrno.cz.

9 Final provisions

All legal relations between the Seller and the Buyer are governed by the law of the Czech Republic. Relations not regulated by the Purchase Contract or these General Terms and Conditions shall be governed by the Civil Code and Act No. 634/1992 Coll., on Consumer Protection.

The Purchase Contract including the GTC is stored by the Seller in electronic form and is not accessible.

The Seller is not bound by any codes of conduct in relation to the Buyer within the meaning of section 1826, par. 1, letter e of the Civil Code.

Materials published in the Online Store may be protected by copyright. Products and services listed in the Online Store, information about them and their images may be protected by other intellectual property rights of third parties. The names and designations of Goods, services, companies, and firms may be registered trademarks of their respective owners.

The Seller has the right to keep a few pieces of the Goods (here meaning mainly printing products such as books etc., in which he/she has participated in the production), and to use these for reference for other customers or for promotional purposes, such as the presentation of the work at exhibitions and trade fairs. Furthermore, the Seller has the right to publish photographs of the Goods (or parts thereof) on the website, social networks, in catalogues, to capture the Goods in photographs and films of production... To this end, the Buyer declares that should the Goods (or parts thereof) be subject to copyright protection (or similar protection by intellectual property rights), it has all necessary authorisations from the author of the relevant copyrighted work to enable the Seller to exercise the rights agreed in this clause.

Handling of complaints of the Buyer-Consumer shall be ensured by the Seller via the e-mail address reklamace@papbrno.cz. The Seller shall send information on the settlement of the Buyer's complaint to the Buyer's e-mail address.

The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00, Prague 2, ID No.: 000 20 869, internet address: https://adr.coi.cz/cs, is competent for the out-of-court settlement of consumer disputes arising from the Purchase Contract. The online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the Seller and the Buyer under the Purchase Contract.

The European Consumer Centre Czech Republic, located at Štěpánská 567/15, 120 00, Prague 2, internet address: http://www.evropskyspotrebitel.cz, is the contact point under Regulation (EU) No. 524/2013 of the European Parliament and the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumer disputes).

The Seller is authorised to sell the Goods on the basis of a trade licence. Trade control is carried out within the scope of the competence by the competent trade authority. Supervision over the area of personal data protection is exercised by the Office for Personal Data Protection. The Czech Trade Inspection Authority supervises, among other things, the compliance with Act No. 634/1992 Coll., on Consumer Protection, as amended, within a defined scope.

The Buyer hereby assumes the risk of change of circumstances within the meaning of section 1765, par. 2 of the Civil Code. If the relationship established by the Purchase Agreement contains an international (foreign) element, the parties agree that the relationship shall be governed by Czech law. By choosing the law according to the preceding sentence, the Buyer-Consumer is not deprived of the protection provided by the provisions of the legal order which cannot be derogated from contractually and which would otherwise apply in the absence of a choice of law according to the provisions of article 6, paragraph 1 of Regulation (EC) No. 593/2008 of the European Parliament and the Council of 17 June 2008 on the law applicable to contractual obligations (Rome I).

TERMS AND CONDITIONS OF PERSONAL DATA PROTECTION

pursuant to Regulation (EU) No. 2016/679 of the European Parliament and the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as "GDPR")

I DATA CONTROLLER

1) The controller of your personal data is the Company:

PAPÍRNY BRNO a.s.
registered office: Brno - Trnitá, Křenová 186/60, Postal Code: 602 00
ID No.: 499 70 933, VAT ID: CZ49970933
File No.: B 1249 kept at the Regional Court in Brno

(hereinafter collectively referred to as the "Company").

2) The Company has not appointed a data protection officer.

3) The processing of your personal data is carried out by the Company. The processing is carried out at its premises, branches, and headquarters by individual authorised employees, its partners or statutory body, or processors. The processing is carried out with the use of computer technology or, where applicable, manually for personal data in paper form, in compliance with all security principles for the management and processing of personal data. The Company makes every effort to ensure that your privacy is protected when using its services. The Company has taken technical and organizational measures to protect your data from loss, manipulation, and unauthorized access. The Company continuously adapts its security measures in line with technological advances and developments.

II PROCESSED PERSONAL DATA

1) You are under no obligation to provide your personal data to the Company. However, the provision of your personal data is a requirement for the Company to enter into a contract with you or to provide another service to you. The Company only requires your personal data for the Company's purposes (with the reason, purpose, and duration as detailed below). In no case, the personal data you provide will be sold to others or used in any other commercial manner.

2) The Company processes particularly the following personal data of yours:

a) for the purpose of entering into a contract with you
- Name and surname
- Address
- E-mail address (IP address)
- Telephone
- Bank account number
- Tax ID and VAT ID (for a natural person - entrepreneur)
- Contact details of your employees
- Other data necessary for the performance of the contract
- Data provided above and beyond the scope of the applicable laws and processed under your consent

b) for the purpose of sending commercial communications in the situation that you are not the Company's customer, i.e. you have not entered into any contract with the Company, or in the case where you have only registered with the Company
- Name and surname
- E-mail address

c) if you are only submitting a question, comment, review
- Name and surname
- E-mail address

3) The Company will obtain the processed personal data either directly from you (by providing it, for example, as part of the registration for the Service or from individual correspondence with you) or from publicly accessible registers, lists, and records (e.g. the Commercial Register, Trade Register, public telephone directory, etc.).

III LAWFUL BASIS AND PURPOSE OF THE PROCESSING OF PERSONAL DATA

1) It is necessary to process personal data:

a) in the case where a contract is concluded with you – for the purpose of creating an offer, concluding a contract and its performance, or maintaining the status of your customer account, and for the purpose of fulfilling pursuant contractual or legal obligations, such as, in particular, archiving tax documents and handling any complaints.

The lawful basis for processing is therefore:
(i) the performance of a contract (pursuant to article 6, section 1, letter b) of the GDPR);
(ii) the performance of a legal obligation (pursuant to article 6, section 1, letter c) of the GDPR);
(iii) a legitimate interest (pursuant to article 6, section 1, letter f) of the GDPR), i.e. particularly direct marketing, where the Company also processes your personal data for the purpose of disseminating commercial communications related to its own similar services, satisfaction questionnaire, sending birthday or PF wishes, and performing simple analytics (e.g. measuring website traffic, etc.);
(iv) giving consent (pursuant to article 6, section 1, letter a) of the GDPR), e.g. for sending commercial communications that do not fall under direct marketing, i.e. particularly sending commercial communications related to offers of third-party goods or services;

b) in the case of sending commercial communications in the situation that you are not a customer of the Company, i.e. you have not concluded a contract with the Company, or in the case where you have only registered with the Company, the lawful basis for processing is your consent (pursuant to article 6, section 1, letter a) of the GDPR). In the case of consent, processing is carried out for the purpose of offering services, sending commercial communications and informing you about the Company's events, etc.;

c) in the case that you only make a question, comment, review, the lawful basis for processing is the fulfilment of a (pre)contractual obligation (according to article 6, section 1, letter b) of the GDPR).

IV THE PERIOD OF PERSONAL DATA RETENTION

1) Your personal data will only be processed for the necessary period of time:

a) in the case of conclusion of a contract, your personal data will be processed for the period of time determined by the performance of the contract and the subsequent retention of tax receipts for the ordered and delivered service or goods; you also have the right to object to the processing of your personal data for direct marketing purposes at any time;

b) if you have given your consent, your personal data will be processed for the period of 3 years, but no longer than until your consent to the processing of your personal data is withdrawn;

c) in the case that you have only filled in the contact form, if no subsequent contract has been concluded, for the period of 3 years; if your personal data is processed for this reason, you have the right to object to further processing.

2) You may object to (disagree with) the processing of your personal data by writing to the Company at the Company's postal address or via email to objednavky@papbrno.cz.

V OTHER RECIPIENTS OF PERSONAL DATA

1) The processing of your personal data is carried out by the Company, i.e. the data controller, but the personal data may also be processed for the Company by other persons/entities, who/that may be:
- suppliers of external services to the Company (typically programming or other technical support services, server services, etc.);
- operators of backup servers or operators of technologies used by the Company that process them in order to ensure the functionality of the relevant Company services.

2) Where you have entered into a contract with the Company, your personal data may also be processed:
- to the extent necessary, by tax advisors, auditors, attorneys of the Company who process personal data for the purpose of providing advisory services;
- by companies in the same group as the Company;
- personal data related to debtors with overdue debts may also be disclosed to debt insurance companies or collection agencies for the purpose of collecting or recovering the Company's receivables;
- by payment gateways providers;
- by forwarders;
- personal data may also be transferred to public authorities upon request or in the case of suspected violations of the law;
- or by other providers of similar services which are not currently used by the Company.

3) The Company does not intend to transfer your personal data to a third country (to a country outside the EU) or to an international organisation.

VI YOUR RIGHTS

1) In the context of the personal data processing  by the Company, you have the rights to:
- request the information about what personal data the Company processes,
- request an explanation from the Company regarding the processing of your personal data,
- request access to your personal data and have it updated or corrected by the Company,
- request that the Company erases your personal data or restricts their processing,
- have your personal data transferred to another data controller,
- withdraw your consent given for the processing of your personal data,
- object to processing on the grounds of the Company's legitimate interest,- contact the Company or the Office for Personal Data Protection in case of doubt about compliance with the obligations related to the processing of your personal data.